Terms & Conditions

Updated: March 9, 2016

Welcome to the Direct From The Author site (the “Site”; “DFTA”).  Direct From The Author provides the content and services available on the Site to you, subject to the following terms and conditions (“Terms and Conditions”). Please note that if you visit or shop at Direct From The Author you automatically accept these conditions. Please read them carefully. By accessing or using the Site, you are acknowledging that you have read, understand, and agree without limitation or qualification. Our business changes constantly, and our Terms & Conditions will change also. Please check our Site frequently to see recent changes. We will never materially change our policies and practices to make them less protective of our clients and customers without the consent of affected customers.

  • Intellectual Property
  1. Copyrights of books sold on this site remain with the author.
  2. The author is solely responsible for content of their intellectual property (including their products and marketing materials). Acceptance of these terms acknowledges that the author is not in violation of copyright, trademark or hate speech laws (which state):
    • No person shall publish, display or broadcast, or permit to be displayed in any medium, any notice, sign, symbol, implement or other representation indicating discrimination or an intention to discriminate against any person or class of persons.
  3. The author releases to the Site the rights to sell their product on a commission fee basis through to the end of the contract (see Termination below). In the event of death, the author’s estate releases the rights for the sale of their books as per the terms of the original agreement.
  4. Content found on the pages of the Site and relating to the Site (DFTA text, graphics, trademarks (registered and unregistered), logos, images, etc) is the property of Direct From The Author, and is protected by international copyright laws. This does not apply to author copyright.
  5. Except as set forth in the limited licenses, or as required under applicable law, neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.  Requests for permission should be directed to our office via email.
  • Privacy Notice

Direct From The Author cares about how your information is used and shared and we appreciate your trust that we will do so carefully and sensibly. By visiting the Site you are accepting the practices described in this Privacy Notice. The terms “you” and “customers” used herein refer to all visitors to this site including customers and members.

  1. We receive and store any personal information that you enter on our web site for such purposes as responding to your requests, improving our site and customizing future features for you.
  2. We do not store copies of credit card numbers. Processing is done by Beanstream Canadian Payment Gateway, who use personal information to perform their function but may not use it for other purposes.
  3. On occasion we may source or receive information about you from other sources (for example, your website or social media page) and add it to your account for promotional purposes.
  4. We are not in the business of selling customer information to others. We share only as described below:
    • to fulfill orders placed on the Site we provide to the author shipping the order, the customer information required to perform the shipping function.
    • to comply with the law or protect the rights, property or safety of Direct From The Author,, our users or others. This includes exchanging information with other companies and organizations for fraud protection.
    • Authors may choose to invite customers to their personal social networks but will respect the customer’s decision should they opt out of the program
  5. Authors have access to a broad range of information about their account including sales history. To access account information, visit ‘My Store’ when logged in to the Site.
  • Purchase Related Policies
  1. Children under 18 may use the Site only with the involvement of a parent or guardian.
  2. DFTA reserves the right to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions, with or without notice.
  3. Direct From The Author does not require an exclusive sales or distribution agreement from participating authors.
  4. Direct From The Author does not offer refunds on printed or digital books. Individual authors may state their own terms on their webpage.
  5. Digital books are licensed for use by the customer only. Please respect each author’s right to protect their work.
  6. When ordering from Direct From The Author, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
  7. GST will not be added to customer orders unless the author supplies their own GST number for order processing. GST will be collected by Direct From The Author when GST program registration deems it necessary.
  1. Accuracy of Information 
  • Authors attempt to be as accurate as possible when describing their products; however, to the extent permitted by applicable law, DFTA does not warrant that product descriptions, colors or other content available on the Sites are accurate, complete, reliable, current, or error-free. From time to time there may be information on the Sites that is in error, including with respect to descriptions, pricing and availability. DFTA reserves the right to correct those errors and to change or update information at any time without prior notice (including after customers have submitted an order). Product descriptions and content are for educational and informational purposes only.  We are not offering products to diagnose, treat, cure or prevent any condition or disease. The Sites are not a substitute for medical advice from your own health care practitioner. Please test all products before use.
  • When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our main site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  • Fraud Protection

We reserve the right to refuse to process any order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject an order. We also reserve the right to cancel any accounts due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our account holders, as well as our customers and ourselves from fraud or other unauthorized or illegal activity.

  • Limited Licenses
  1. We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose the Site or any portion thereof; (ii) modify or download the Site or Content (except caching or as necessary to view the Site); (iii) make any use of the Site or Content other than personal use; (iv) create any derivative work based upon either the Site or Content; (v) collect account information for the benefit of yourself or another party; (vi) use any meta tags or any other “hidden text” utilizing our name or the Trademarks or to otherwise use the Trademarks; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
  2. We also grant you a limited, revocable, and non-exclusive license to create a hyperlink to the home page of the Site. A web site that links to the Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such Web site or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark; and (vii) may not link to any page of the Site other than the home page without approval. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link.
  3. Any unauthorized use by you of the Site terminates the limited licenses set forth without prejudice to any other remedy provided by applicable law or these Terms and Conditions.
  • Author & Visitor Obligations and Responsibilities
  1. In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Direct From The Author.
  2. Visitors may post reviews, comments and other content, and submit suggestions, ideas or other information so long as the content is not illegal, obscene, threatening, defamatory, or infringing on IP rights. We reserve the right (but not the obligation) to remove or edit such content, but do not regularly review posted content. If you do post content, you grant us a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, create derivative works from, distribute and display such content (including your name), throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that the content does not violate this policy and will not cause injury to any person or entity. Further, that you will indemnify us for all claims resulting from content you supply. We take no responsibility and assume no liability for any content posted by you or any third party.
  3. You may not use any robot, spider, other automatic device or manual process to monitor or copy the Sites or any content or information contained therein. You may not interfere or attempt to interfere in any manner with the proper functioning of the Sites. By participating in the Sites, you agree that you will not provide to Direct From The Author or the Sites any viruses, worms, time bombs and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information and you will not submit any content that may create liability for Direct From The Author.
  4. If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password.
  5. Risk of Loss:  The risk of loss and title for items purchased through the site pass to the author upon completion of a transaction. Authors commit to shipping printed book orders within 24 hours.
  • Termination of Contract
  1. Both parties reserve the right to terminate this contract with 30 days written notice unless otherwise agreed upon.
  2. In the event of the death of an author, the Site will maintain its contractual obligations until advised by the author’s estate.
  3. Should an author’s book remain unsold for a six month period the Site retains the right to terminate its relationship with the author.
  • Disclaimer of Warranties and Limitation of Liability
  • The site is presented on an ‘as is’ and ‘as available’ basis. We make no representations or warranties, express or implied, in connection with these terms and conditions or the site. You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any:
    • interruption of business,
    • access delays or access interruptions to the site,
    • data non-delivery misdelivery corruption destruction or other modification,
    • loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site,
    • computer viruses system failure or malfunctions which may occur in connection with your use of the site,
    • including during hyperlink to or from third party web sites,
    • any inaccuracies or omissions in content, or
    • events beyond our reasonable control.
    • We are not responsible for examining or evaluating, and we do not warrant the offerings of any third party businesses or individuals or content of their websites; we do not assume any responsibility or liability for the actions, product and content of third party sites.
    • Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, incidental or consequential damages of any kind (including lost profits) related to the site regardless of the form of action whether in contract, tort or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred dollars ($100.00).
  •  By visiting the Direct From The Author website, you agree that the laws of the province of British Columbia, without regard to principles of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and us or our affiliates.

If you have any questions regarding these Terms and Conditions, please contact us.